When Windows starts, there is a blue screen, what should I do? Solving the problem of blue screens in Windows

A blue screen (screen of death, BSoD screen) during computer operation is quite a common occurrence. It reports that the system has experienced a critical failure, after which operation cannot continue. Usually it contains a code for such a failure by which you can classify what exactly went wrong in the operation of your personal computer and try to solve the problem. Sometimes it’s enough just to reboot the system, but sometimes the consequences are very serious.

You can often find articles that say that all blue screens have a common nature, but this is complete nonsense and has nothing to do with the truth. The occurrence of a blue screen can be caused by either a technical or software failure, or a combination of both.
Technical problems include the failure of any component or their conflict with each other. Pollination of slots, overheating of the motherboard, as a result of its failure, short circuits.

Software may include incorrectly installed or incompatible drivers, software conflicts, crooked updates operating system.

In order to reduce the range of reasons, you can use the free, portable utility “Errorka”. It contains a list of error codes, their descriptions, and recommendations for eliminating these shortcomings.
If a blue screen appears to you often and without good reason, then it is better to contact service center to specialists. It is not advisable to joke with this matter.

The first thing worth trying in this case is to try to reset the BIOS settings by pressing the DEL button at the beginning of booting and selecting engineering menu Load setup defaults or something similar. If it was not possible to reset the BIOS in this way, for example, in the case when an unknown password is set, it is enough to turn off the power to the system unit, remove the battery from the motherboard and let the device stand in this state for 10-15 minutes.

When the motherboard capacitors are discharged, an automatic reset will occur. Restoring or reinstalling Windows If the BIOS is reset and the blue screen still prevents the operating system from booting, you can try to “roll back” Windows to the latest working version. To do this, before booting the system, you need to press the F8 key, which brings up the boot options menu, and select safe mode in it. When the computer is booted, the system itself will prompt the user to begin backup recovery.

This process is fully automated; you just need to select one of the proposed dates for the computer to be in good condition. If it is impossible to start the system in recovery mode, it is recommended to restore it from the original installation disk, from which it was originally installed. In order not to lose important information, in this case it is necessary to remove the hard drive and connect it to a known good computer, and after the backup, restore the OS to a working state.

Most common reasons sudden stop of the operating system is: installation of new equipment; virus; lack of drivers for some components; outdated Bios firmware; overheating of components; bad sectors on the hard drive. lack of free space on your hard drive; lack of normal contact of components with the motherboard; incompatible equipment; failure of planks random access memory, hard drive, elements of the motherboard, power supply; corrupted operating system files.

Incorrect overclocking of the RAM or processor can also cause an error. If the overclocking parameters are set incorrectly, the power supply is weak, or the motherboard is specific, the system will constantly generate an error upon startup. The lack of critical updates can cause the system to crash. How to remove the blue screen of death in Windows XP If the blue screen of death does appear, what should you do? Windows XP is very sensitive to installing incompatible hardware and drivers. This is what you should first pay attention to.

To overcome the problem, you must take the following measures: turn off all new equipment; check the system for viruses; remove unnecessary files, freeing up at least 15% on each logical drive; update device drivers and BIOS firmware; rollback recently installed drivers; install the latest OS updates; test the hard drive for bad sectors (How to check a hard drive for bad sectors).

If the system does not boot, then you can check Windows for viruses and remove drivers using bootable flash drive. To do this, you need to record an image of the bootable version of the operating system and carry out all the necessary operations, including backup important information. You can burn the image using the UltraIso program. A countermeasure that will eliminate hardware problems is to reinstall Windows.

If after this operation and updating the BIOS the blue screen does not disappear, then the PC has problems with the hardware. If installing the OS solved the problem, then the system crashed due to a software error. To find out which components have failed, you will need to sort through them, replacing: RAM; power unit; hard drive with OS installed this configuration equipment. If the above components turn out to be working, you need to thoroughly clean the system unit from dust and clean the darkened contacts on all components with an eraser.

To reduce the high heating temperature, you can install more powerful coolers on the processor and case to cool the motherboard, hard drive and memory. Recommendations for avoiding problems starting the OS Now you know how to remove the blue screen of death in Windows XP, and what measures you need to take to do this.

The best defense against such problems is prevention. Install device drivers only from official websites of manufacturers. Do not download proprietary software from external resources. Make sure that your antivirus regularly receives database updates. When installing new hardware, make sure it is supported by your operating system and motherboard. If your power supply fluctuates, install a UPS to provide stable power to your PC.
Let's look at situations in which a blue screen of death may occur and figure out what the user should do in such cases.

Blue screen when installing an operating system update.

There is no need to take any action here; the system will automatically return to the previous version.

BSOD appears after installing an update package or drivers.

Ways to solve the problem:

if the operating system boots, you can simply remove Last update. To do this, you need to know exactly what is causing the error. If you have installed both an OS update and the latest driver versions, then try rolling back sequentially. To do this, open “Search” in the taskbar, then “View” installed updates", select the one you need and delete it.
sometimes after a blue screen appears, the operating system does not boot, and the computer itself restarts several times. After this, automatic recovery starts and the user is prompted to choose a method to resolve the problem.
Go to Advanced Options and click System Restore.

It will roll back to the last restore point (they are created automatically when you install updates or drivers). After a system restore, these drivers and updates will be removed. The process will not affect other files on your computer. If the error is resolved, temporarily disable automatic updating of the operating system.
A blue screen appears when loading Windows 10 or while working on the computer.

The problem may be caused by an OS or driver update, incorrect operation of the equipment, overheating, or viruses. What can you do in such cases?

update the OS. To do this, open “Search” on the taskbar, then “Update Center”, follow the link and on the page that opens, click “Check for an update”.

If you recently installed new hardware, try turning off your computer and unplugging the new hardware. Replace it with the old video card, memory stick, etc. and see if the issue is resolved.

There may be a problem with the RAM lines. To check if they work correctly, use test programs like memtest86+. If they identify “broken” rulers, the memory stick will need to be replaced.
It is possible that the equipment is overheating. Run the Everest program to check. It happens that to eliminate constant blue screens, it is enough to turn off the computer and thoroughly blow out all the fans from a bottle of compressed air.

Sometimes a BSOD is caused by a firewall or antivirus software (if the DeviceLock Service agent is active). In this case, you will either need the help of a professional who will determine the cause of the software conflict with DeviceLock Service, or disable Unhook protection (Service settings → Administrator → disable Unhook protection).

if you have constant blue screens, and you know for sure that the problem is not in system updates, not in drivers or overheating, try scanning the system with anti-virus programs - it is possible that they will detect a Trojan or a virus, perhaps even more than one.
Another probable reason for the large number of BSODs is operating system errors. How to fix this problem?

Either by installing the latest service packs (if the manufacturer has already worked on the errors), or, on the contrary, by rolling back to the previous version (if the problem appeared after installing the latest Service pack, and the manufacturer does not yet know about it).

Incorrect BIOS settings. If you or some “handy person” have recently changed something in the BIOS, after which blue screens began to appear, simply return the settings to default.

Incorrect operation of hard drives. Open the hard drive menu with the right mouse button, go to the “Tools” tab, select “Check volume for errors.” If there are bad sectors, they can be restored using standard system tools, and the blue screen problem will be solved.

BSOD most often appears to the user for a reason; usually it is the person who provokes it. For example, adding new components, installing new, untested programs, or downloading new driver versions. Very often, a blue screen of death appears when loading Windows when the user decides to increase the memory capacity of the RAM modules on his device.

In this case, this means that the added line of RAM for some reason begins to conflict with the already installed ones. It also makes sense to check whether all the wiring inside the system unit is connected correctly, remove and reinsert the RAM modules, video and sound card.

If everything is in order with the computer hardware, then you should remember what was changed in the software part of the computer. You will most likely need to log into the system in safe mode and carry out the process of rolling back all changes to the point when everything functioned without failure. This can be done by restoring the system to an earlier point, that is, to the moment when nothing caused the blue screen. To do this, select Control Panel from the Start menu and find the “Recovery” item there.

System Restore

A window will open in which you should click on the “Run System Restore” button and click “Next”.

Running System Restore

After this, the PC will prompt you to select a system restore point (they are created automatically when you make changes to the software)

Selecting a system restore point

Blue screen of death, also known as BSOD and blue screen of death, is Windows’ reaction to critical errors in the computer’s operation. White writing on a blue background suddenly appears on the screen, after which the device usually reboots, freezes, or turns off.

After restarting, the system works fine for some time. But then, if the error is not resolved, the BSOD appears again.

Sometimes this condition is caused by errors in drivers or failure of computer hardware. The reasons may also be a failure of system settings, viruses, or even installed programs.

What to do if a blue screen of death appears

Special services built into the operating system can help you.

If you have Windows 10, go to Start → Settings (gear) → Update & Security → Troubleshoot. Scroll to the bottom of the list of available services and select Blue Screen. Click “Run the troubleshooter” and follow the system prompts.

If you have more old version The OS or the tool mentioned above did not work, open the Windows Control Panel and go to the Security and Maintenance Center. In some versions of the OS, this path may look like this: “Control Panel” → “System and Security” → “Action Center”.

Expand the Maintenance tab and see if it shows suggestions for solving Windows problems. If yes, use the suggested tips.

If all else fails, move on to the next step.

The appearance of a blue screen of death can have hundreds of different reasons and each has its own solutions. Once you find out the cause of BSOD on your computer, you can find the best way to fix the problem.

On the Death Screen, Windows displays the error code that caused it. It can appear as a series of numbers and letters (0x0000000F) or a combination of various words written in uppercase and often connected by underscores (SPIN_LOCK_ALREADY_OWNED).

You need to enter the error code in a search engine and thus find individual instructions for fixing it. There may even be a special QR code on the blue screen. By scanning it through mobile device, you will be taken to the Microsoft website with an interactive helper to solve the problem.

If the computer restarts immediately after the blue screen appears and you do not have time to write down the error code, disable automatic restart. To do this, right-click on the “This PC” icon and select “Properties” → “Advanced system settings”. In the window that opens, go to the “Advanced” tab, click “Options” and uncheck the “Perform automatic restart” checkbox.

If you do not want to look for the necessary instructions and delve into it, or the solution found on the Internet does not help, use the methods listed below.

3. Try simple universal measures

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These general measures affect many system parameters and help restore normal operation. They can also fix errors that lead to the blue screen of death.

1. In System Settings, go to Windows Update and check for updates. If they are available, install them.
2. Check the system with

Quite a few users have encountered the phenomenon of blue screen of death. Not everyone knows what to do (Windows 7 is most often susceptible to such trouble) in this situation. And therefore the sight of a blue screen is terrifying. However, sometimes error codes help correct the situation. They indicate a problem. And based on it, you need to make certain decisions regarding the treatment of the computer. Today we will learn how to deal with some of the causes of a blue screen, and also find out what should be done to eliminate this problem once and for all. Some advice from professional system administrators often helps even the average user overcome problems. Let us begin to study our current problem as soon as possible.

What's happened

But let's start by figuring out what we're going to be dealing with. Only after this will it be possible to think about how to remove the blue screen of death. To be honest, this issue requires special attention.

So, what kind of phenomenon will we become aware of today? death is a kind of system error. And it appears when the operating system boots or directly during operation. In this case, you get a blue screen for a while. Hence the strange name. Blue screen of death codes are written on it. More precisely, codification of the errors that have arisen. Based on them, you can figure out what is causing the problem. And sometimes even eliminate it.

But, as practice shows, a blue screen of death or some other) is the first sign that your computer is going into oblivion. This means that he will have to be treated quickly. We can say that our phenomenon is a demonstration that the operating system and hardware of the device refuse to work. Therefore, it is worth knowing how to behave in a given situation. Let's try to find out what can be done.

Screen problem

Let's get you started by learning about some common blue screen of death error codes. After all, they will help you not to be scared when it appears, but to quickly move on to decisive action. For example, quite often a blue screen of death occurs, error code 0x00000116. There is no need to be afraid of this phenomenon.

The thing is that this codification indicates that when loading the operating system, an attempt was made to reset and restart the display driver. And since we got an error, the action didn’t work. This problem can be solved in many ways. But there are some tips that will help you save your data as well.

First, you should try to reinstall the drivers on your computers. And that's all. And start with those related to the monitor and video card. Also, update your codecs. This helps a lot.

It would also be a good idea to disable it when errors occur antivirus programs. Sometimes they cause a blue screen of death. What to do? Windows 7, as you know, is most susceptible to this phenomenon. This means that you will have to be very careful with antiviruses in it.

System boot

There is no point in listing all the blue screen of death codes. Windows 7 will give you errors when errors occur. And then, based on the data obtained, it will be possible to use a special directory of computer errors. This lists all the codes that relate to a blue screen. But still, we will look at one more option.

Quite often this blue screen of death appears: 0x0000007b. This error always occurs directly when the computer boots. If the previous option can appear while working with programs, applications, games, then this one always “does not allow” Windows.

Code 0x0000007b indicates that access to the system partition of the hard drive was lost while the computer was booting. The reasons can be different - from a banal virus to major damage to the iron. But this problem always needs to be fixed.

Reinstalling Windows with full formatting and redoing the hard drive partitions helps here. But sometimes the problem does not go away even after such a radical step.

In this case, download the latest system configuration. To do this, when you boot your computer, press F8, then select “Last Known Known Configuration.” The computer will boot. You can be happy with the result.

Check the compatibility of the hard drive and other hardware. If there is any discrepancy, replace the components. After this the problem will disappear. Often, code 0x0000007b appears after connecting a new or additional hard drive.

Rollback

Now it’s worth learning the general provisions on how to remove the blue screen of death. Sometimes all the advice turns out to be quite effective, regardless of the error that occurs. And the first option that can be recommended is to perform a system rollback. The technique is relevant when the system boots initially.

In order to rollback, you need to go to “Start”, “All Programs”. Next, find the “Standard” section there, and from there go to “Service”. Select "System Restore". A window will appear in front of you with a welcome message and a warning that the process is irreversible. Agree and select a rollback point in the next menu that opens - to the moment when the computer was not bothered by the blue screen of death. Click "Next" and wait for a while.

During the entire process, the computer will reboot itself about 2-3 times. This is fine. After the rollback, some settings should be reset. But all programs and personal data will remain in perfect order. Quite often, this technique helps to permanently eliminate the problem.

Checking the contents

If you suddenly have a blue screen of death, you don’t know what to do (Windows 7 or any other operating system), then it’s time to check the configuration of your computer. Sometimes even an old cable can cause a lot of inconvenience. Particular attention should be paid to components in cases where you have recently changed something in your computer.

As already mentioned, often problems with the blue screen of death arise due to a hardware conflict. This may even apply to a flash drive. So be careful. If you suspect a hardware conflict in your computer and do not have the necessary knowledge about compatibility, it would be better to take your device to a specialized computer help service. They will help you quickly fix the problem.

In general, carefully study the compatibility of all components on your computer. This will help you avoid many problems. It will also prevent you from seeing the blue screen of death. Why else does it occur? And how to deal with it?

Overheat

For example, sometimes this phenomenon occurs when the computer or processor overheats. In the case of stationary options, everything is fixed quickly and easily - either an additional cooler is installed, or the hardware is cleaned (or it is better to start from this point), or it is completely removed from the case for greater air penetration.

But the blue screen of death on a laptop due to overheating is already a serious problem. Firstly, the device will have to be taken to a computer service for cleaning. Secondly, you may additionally need to install a cooler (and this service is not that cheap). Third, put less load on your computer while working. This will help avoid overheating and its consequences.

Applications

For some unknown reason, did you experience a blue screen of death? What to do? Windows 7 is an unsurpassed leader in this regard. And it was also in this operating system that application conflicts and their incompatibility with each other began to arise. This may be a consequence of the appearance of the death screen.

What to do in this case? First, remember after installing which program the problems started. After that, set the compatibility parameters. Sometimes this technique helps. But you shouldn’t rely too much on it.

If compatibility mode does not help, then uninstall the installed application. Don't want to spend a long time dealing with the problem? In this case, if you have nothing to lose, then simply reinstall the entire operating system. In this situation, this is often the best solution.

Update

Some users complain about the appearance of a blue screen of death after updating the operating system using the built-in center. If you notice that all the troubles started after this, you will have to do a system rollback and also disable process automation.

Go to Windows Update. There, go to settings. Select the option that is marked as "not recommended." That is, do not automatically check, download and install updates. Never. This will help avoid many problems in the future. And they will not necessarily be associated with the blue screen of death.

Drivers

Another problem that can arise and cause our current phenomenon is nothing more than hardware drivers. Sometimes they are the ones that cause the blue screen of death. What to do? Windows 7 offers a fairly fast, simple and secure solution. This is nothing more than reinstalling all existing drivers and updating them in a timely manner.

To prevent the process from causing inconvenience, it is best to use the official websites of manufacturers to download applications. They will not introduce infection to your computer. And there is always only high-quality content. After updating and installing all drivers, it is better to restart your computer. That's all. Now you will notice that the Blue Screen of Death problem will disappear. But this doesn't always happen. After all, there are other reasons for this phenomenon.

Antivirus

Occasionally there are situations in which a blue screen of death appears for no apparent reason. What to do? Windows 7 or any other operating system - it doesn't matter. The main thing is that there is one small but - this is an antivirus. If you have it, then it's worth turning it off for a while. Or delete it completely. And watch the computer. After all, sometimes it is this application that causes the blue screen of death.

Most often, owners of Avast and Kaspersky suffer from this phenomenon. As a last resort, replace the antivirus. Did it help? You can rejoice. No? Then completely remove the antivirus, and then take the computer for repair. Tell us about the problem - professionals will definitely help you there.

Viruses

And of course, the blue screen of death can appear due to viruses on the computer. Some infections are aimed at just this. Indeed, with this phenomenon, the entire operating system is destroyed. Do you suspect an infection? Then take your computer and treat it.

Scan it with antiviruses, antispyware and other healing content. Cure all dangerous objects, and then remove those that did not respond to the process. Usually this is enough. Also clean your computer's registry - this is important. Now look at the result. If all is useless, then reinstalling the operating system will help. But it's worth trying a rollback first.

It just so happens that the blue screen of death always scares PC users. You're playing CS:GO or Dota 2 when suddenly the Blue Screen crashes. Or they wrote the coursework for 2 hours - and again this mistake. And if autosave was also disabled, then that’s great.

10 main reasons

First, let's look at the main reasons why the blue screen of death appears:

1. Failure of HDD, video card, RAM, etc.
2. Device conflict (usually new RAM).
3. Some device is incompatible with Windows.
4. Overheating of devices (most often the video card or processor).
5. Inappropriate driver (or incompatible with Windows).
6. Driver conflict.
7. Incorrect BIOS parameters.
8. There is not enough free space on local drive C.
9. Overclocking the processor or RAM.
10. Virus infection.

In 70% of cases, a blue screen appears due to drivers. Therefore, install them only from the official website of the developer.

Blue Screen crashes: what to do?

First you need to configure it so that your computer or laptop does not reboot after this error. For what? To write down its code and use it to find a solution to the problem.

The instructions for Windows 7, 8 and XP are the same:

Ready. Now, when the blue screen of death appears again, you need to write down/remember the error code. Where is he? See the example screenshot below:

In this case it is 0x0000004e. You write it down and look up what it means. For example, you can search here http://bsodstop.ru/ - this site contains the most common error codes.

There is also information about 0x0000004e: the error appears due to incorrect driver operation. Which one exactly? This is not said, but there is one simple way to find out.

To do this, you will need the BlueScreenView utility (you can find it, the download link is almost at the very bottom of the page). It will automatically find the file causing the error and display it in the report. To do this, you just need to run the program.

For example, in the screenshot above you can see that the blue screen on the computer crashes due to the ati2dvag.dll file. It is associated with an AMD video card (you can guess it by the name ATI or search the Internet by its name), so most likely you need to install new drivers for it. Or vice versa – old ones (it’s best to use the disk that came with your PC).

In this way, step by step, you can find the error, find out the reason for its occurrence, as well as the file that causes it. And then you fix this problem and restore Windows operation.

What else can you do about BSoD?